FREQUENTLY ASKED QUESTIONS

When can I receive my order?

We require 1 to 3 business days to process your order. Your order will be shipped within 5 to 7 business days. In total, your order will take 6 to 10 business days to arrive.

What is the status of my order if the expected delivery time has been exceeded?

99% of our orders are delivered on time. Unfortunately, delays may occasionally occur. You can check the status of your order through the following link: Order Tracking. If you have not received your order seven days after the expected delivery date, please contact us.

What are the shipping costs?

We NEVER charge shipping fees. That's good news, because you don't have to pay any shipping costs at all!

What steps should I follow if I want to return an item?
Please read our return policy for details.